Last updated on May 25, 2022
MEGAMOBILE may request you, or you may offer, to provide your contact information, which shall include, but not be limited to the following:
mailing address and/or area
social media handles
birthday or age
proof of identification
Links to other sites
The Platform may contain links to other sites and apps that may collect your personal information. MEGAMOBILE is not responsible for such action and the privacy practices and policies or content of other sites.
MEGAMOBILE may, by way of example, use your contact information to:
Manage your account and provide you with customer service
Manage your preferences within your account
Validate your identity when you use your account
Send you additional information about MEGAMOBILE and its services, promos, programs or events.
Enroll you in services, promos, programs, events or activities in which you want to participate
Issue and deliver documents/parcels
Enforce the Platform's terms of service
Perform other functions as described at the time MEGAMOBILE collects information
As a service provider, MEGAMOBILE may also share your information to companies that have availed of or accessed MEGAMOBILE's Platform as the service owner, to which you have consented to make available your information.
We keep your information as long as it may be necessary to accomplish the purposes for their collection or for legitimate business or legal reasons.
You may get in touch with Megamobile pertaining to your Data Privacy Rights. Refer to the information below on HOW TO REACH MEGAMOBILE.
Accessing your personal information
You have the right to reasonable access to your personal information that MEGAMOBILE holds. The provision of such information will be subject to the submission of appropriate proof of your identity.
Updating your personal information
If the information that MEGAMBILE holds about you needs to be corrected or updated, MEGAMOBILE shall make all reasonable efforts to ensure that the data collected are current, complete and accurate. If you want to access and update your personal data, you may send a request to our Data Privacy team or get in touch with respective customer support team of the product or services you have engaged with.
As part of our security measures, we will get in touch with you and conduct the necessary verification measures to process your request. As soon as they are implemented, the proper corrections shall be made and we shall notify you that your request has been processed.
Withdrawal of Consent
You shall have the right to opt out of the processing of your personal information either at the point of collection, as instructed in the communications you receive, via the links within the platform used, or by getting in touch with our Data Privacy Team.
Request for Data Deletion
You may request the deletion of your personal information.
For individuals: Your record can be removed from the program/campaign specified.
For companies: Deletion requests are subject to certain limitations, such as, MEGAMOBILE may retain personal information as allowed by law for tax or record keeping purposes. Other information that are not required by law will be removed from the records.
MEGAMOBILE secures and protects your information with appropriate safeguards to ensure confidentiality and privacy, prevent loss, theft, use for unauthorized purposes, and to comply with the requirements of the law.
To detect and minimize threats to information security and data privacy, we have implemented appropriate organizational, physical, and technical controls to protect your information which include:
Allow access to employees, contractors, and other parties on a "need-to-know" basis.
Engage the services of third parties who adhere to the data privacy laws and follow stringent practices in the protection of user data
Any data security incident or breach that comes to the knowledge of MEGAMOBILE will be recorded and reported as required by law. MEGAMOBILE will take all necessary and reasonable steps to address such incident or breach and mitigate any negative effect of such incident or breach. If there is strong suspicion that an incident has affected your personal information, MEGAMOBILE will notify you of such incident in the most expedient and appropriate manner.