MEGAMOBILE may request you, or you may offer, to provide your contact information, which shall include, but not be limited to the following:


  • name
  • mailing address and/or area
  • phone number(s)
  • social media handles
  • device identification
  • birthday or age
  • email addresses
  • proof of identification
  • interests



Cookies


When you visit the Platform, MEGAMOBILE may store some information in your computer or device as a "cookie" or similar file (i.e., a small piece of datum that stores information in the browser of your hard drive). MEGAMOBILE may use cookies to gather relevant demographic and traffic information, to help improve the design and functionality of the Platform. Cookies may also be used for "re-targeting" purposes in advertising campaigns so that third-party vendors can display advertising to you about MEGAMOBILE or other related entities as you use the internet.




Links to other sites


The Platform may contain links to other sites and apps that may collect your personal information. MEGAMOBILE is not responsible for such action and the privacy practices and policies or content of other sites.


MEGAMOBILE may, by way of example, use your contact information to:


  • Manage your account and provide you with customer service
  • Manage your preferences within your account
  • Validate your identity when you use your account
  • Send you additional information about MEGAMOBILE and its services, promos, programs or events.
  • Enroll you in services, promos, programs, events or activities in which you want to participate
  • Issue and deliver documents/parcels
  • Enforce the Platform's terms of service
  • Perform other functions as described at the time MEGAMOBILE collects information

MEGAMOBILE may share your information with vendors, service providers and other organizations that MEGAMOBILE interacts with to fulfill the purposes of this Privacy Policy.


As a service provider, MEGAMOBILE may also share your information to companies that have availed of or accessed MEGAMOBILE's Platform as the service owner, to which you have consented to make available your information.

We keep your information as long as it may be necessary to accomplish the purposes for their collection or for legitimate business or legal reasons.

You may get in touch with Megamobile pertaining to your Data Privacy Rights. Refer to the information below on HOW TO REACH MEGAMOBILE.


Accessing your personal information

You have the right to reasonable access to your personal information that MEGAMOBILE holds. The provision of such information will be subject to the submission of appropriate proof of your identity.


Updating your personal information

If the information that MEGAMBILE holds about you needs to be corrected or updated, MEGAMOBILE shall make all reasonable efforts to ensure that the data collected are current, complete and accurate. If you want to access and update your personal data, you may send a request to our Data Privacy team or get in touch with respective customer support team of the product or services you have engaged with. As part of our security measures, we will get in touch with you and conduct the necessary verification measures to process your request. As soon as they are implemented, the proper corrections shall be made and we shall notify you that your request has been processed.


Withdrawal of Consent

You shall have the right to opt out of the processing of your personal information either at the point of collection, as instructed in the communications you receive, via the links within the platform used, or by getting in touch with our Data Privacy Team.


Request for Data Deletion

You may request the deletion of your personal information.

For individuals: Your record can be removed from the program/campaign specified.

For companies: Deletion requests are subject to certain limitations, such as, MEGAMOBILE may retain personal information as allowed by law for tax or record keeping purposes. Other information that are not required by law will be removed from the records.

MEGAMOBILE secures and protects your information with appropriate safeguards to ensure confidentiality and privacy, prevent loss, theft, use for unauthorized purposes, and to comply with the requirements of the law.

To detect and minimize threats to information security and data privacy, we have implemented appropriate organizational, physical, and technical controls to protect your information which include:

  • Allow access to employees, contractors, and other parties on a "need-to-know" basis.
  • Engage the services of third parties who adhere to the data privacy laws and follow stringent practices in the protection of user data

Any data security incident or breach that comes to the knowledge of MEGAMOBILE will be recorded and reported as required by law. MEGAMOBILE will take all necessary and reasonable steps to address such incident or breach and mitigate any negative effect of such incident or breach. If there is strong suspicion that an incident has affected your personal information, MEGAMOBILE will notify you of such incident in the most expedient and appropriate manner.

Should you have any concerns regarding your personal information in the MEGAMOBILE platform or regarding this Privacy Policy, you may get in touch with our Data Privacy Team at the following address:

Data Protection Team

4th Floor Philippine Daily Inquirer Building

Chino Roces Ave. Makati City

Metro Manila, Philippines

Email: [email protected]